Technology
Safaricom Appoints Florence Nyokabi as New HR Chief
Florence Nyokabi will focus on keeping Safaricom’s workforce agile and innovative as the company diversifies its services. She’ll be responsible for crafting strategies that boost employee engagement and drive productivity in a highly competitive market.
:Safaricom has appointed Florence Nyokabi as its new Chief Human Resources Officer (CHRO). This strategic move aims to enhance talent management and employee engagement as the company expands in East Africa. With her extensive experience from Absa Bank Kenya, Nyokabi will succeed Paul Kasimu, focusing on workforce efficiency and supporting Safaricom’s growth in financial services and e-commerce.
By Charles Wachira
In a significant leadership change, Safaricom has appointed Florence Nyokabi as its new Chief Human Resources Officer (CHRO). Nyokabi’s entry into the role comes at a pivotal moment as the telecommunications giant continues to expand its footprint across East Africa, particularly in Ethiopia, and seeks to maintain its position as Kenya’s leading tech-driven employer.
Background and Experience Florence Nyokabi steps into the role with extensive HR experience, having previously worked as the Chief Human Resources Officer at Absa Bank Kenya. At Absa, she was instrumental in spearheading key talent management strategies, enhancing workforce efficiency, and driving a culture of inclusion. Her leadership in managing human capital played a crucial role in navigating the bank’s successful rebranding from Barclays to Absa, a transformative period marked by cultural shifts and the need for robust employee engagement.
Her experience in banking, especially during times of transition, aligns well with Safaricom’s current trajectory, as the company undergoes significant operational and strategic changes. Safaricom is expanding its services beyond mobile telecommunications into areas such as financial services (M-Pesa), health, and e-commerce, requiring the kind of HR leadership that can handle scaling teams, talent acquisition, and aligning employee skills with the company’s evolving goals.
Replacing Paul Kasimu Nyokabi takes over from Paul Kasimu, who served as Safaricom’s HR Chief for nearly five years before his departure in early 2024. Kasimu was instrumental in fostering a culture of agility and innovation within the company, and he successfully implemented the “Safaricom Agile Transformation” initiative, which aimed to streamline operations and promote a flexible working environment. His tenure also saw Safaricom become one of the most attractive employers in Kenya, consistently ranked high in employee satisfaction and corporate reputation surveys.
Kasimu stepped down from the position to pursue personal interests, leaving behind a legacy of modern HR practices that Florence Nyokabi will now have to build upon. Under his leadership, Safaricom pioneered employee wellness programs and diversity initiatives, including efforts to ensure gender balance in leadership positions.
What Safaricom Will Seek From Nyokabi Safaricom’s ambitions in Ethiopia, where it launched services in 2022, have placed significant demands on its workforce. The company is seeking to expand its operations and replicate its success in Kenya, which necessitates strong leadership in human resources to manage recruitment, retain top talent, and foster a cohesive work culture across borders.
Nyokabi’s role will likely focus on ensuring that Safaricom’s workforce remains agile and innovative as the company diversifies its service offerings. She will be tasked with developing strategies that maintain high levels of employee engagement while driving productivity in an increasingly competitive market. Moreover, Safaricom is likely to depend on her expertise to manage the integration of new technologies such as artificial intelligence and automation, which are reshaping the future of work globally.
Her background in inclusion and employee development will also be vital as Safaricom continues to emphasize diversity and inclusion within its workforce. The company has been a leader in promoting women to leadership roles, and with Nyokabi at the helm of HR, it is expected to continue being a trailblazer in equitable employment practices.
Furthermore, as Safaricom expands geographically and diversifies into new industries, Nyokabi’s ability to handle change management will be critical. Safaricom will be looking to her to ensure a smooth transition as it implements new business models and to cultivate a workforce that is both technically proficient and adaptable.
The Road Ahead Florence Nyokabi’s appointment comes at a time when Safaricom is on a path of strategic transformation. With her extensive HR experience and leadership acumen, Safaricom will look to her to drive an employee-first culture, ensure seamless talent management, and align the workforce with the company’s broader goals in East Africa’s fast-evolving market. Her challenge will be not only to maintain Safaricom’s reputation as an employer of choice but also to enhance it as the company navigates new territories and industries.
As Safaricom pushes forward with its ambitious plans, Nyokabi’s leadership will be integral in ensuring that its human capital remains a key driver of innovation and success.
Keywords:Safaricom leadership change:Florence Nyokabi Chief Human Resources Officer:Safaricom Ethiopia expansion:Safaricom talent management strategy:Workforce diversity and inclusion at Safaricom
Technology
Kenya & Mauritius Lead East Africa’s Cybercrime Battle
: Kenya and Mauritius face rising DDoS attacks, topping East Africa. Discover
what drives these threats and how nations are fortifying defences.
Kenya and Mauritius are increasingly becoming hotspots for cybercrime in East Africa,
according to the recently released NETSCOUT 1H2024 DDoS Threat Intelligence
Report (TIR).
Both countries recorded the highest volumes of Distributed Denial-of-Service (DDoS)
attacks in the region, with cybercriminals deploying increasingly sophisticated, multi-
vector techniques to disrupt services.
DDoS SURGE IN KENYA AND MAURITIUS
Bryan Hamman, Regional Director for Africa at NETSCOUT, emphasised the growing
threat.
“Kenya and Mauritius are bearing the brunt of DDoS attacks in East Africa. Attackers
are not only increasing the volume but also leveraging multi-vector approaches that
make detection and mitigation far more challenging,” Hamman explained.
In Kenya, where the tech ecosystem thrives on innovations such as M-Pesa and
expansive mobile banking services, the Communications Authority of Kenya (CA)
reported a 12% increase in cyberattacks in the first half of 2024, translating to 459
million incidents.
Similarly, Mauritius, recognised as a financial hub, saw a sharp rise in attacks on its
financial services sector, a key contributor to its GDP.
WHAT DRIVES THE TARGETTING OF KENYA AND MAURITIUS?
Technological Advancement:
Both nations are at the forefront of digital transformation in East Africa, which,
while driving economic growth, also exposes vulnerabilities. Hamman noted,
“The more interconnected these economies become, the larger the attack
surface for cybercriminals.”
Economic Significance:
Kenya’s dominance as a regional tech hub and Mauritius’s role in global financial
services make them prime targets for malicious actors seeking to exploit high-
value systems.
Insufficient Cybersecurity Infrastructure:
Despite advancements, gaps in cybersecurity frameworks persist. For instance,
Kenya’s Data Protection Act of 2019 and Mauritius’s cybersecurity strategy have
struggled to keep pace with the sophistication of modern cyber threats.
COMPARISON WITHIN EAST AFRICA
While Kenya and Mauritius grapple with these challenges, regional peers like Rwanda
and Tanzania have demonstrated resilience.
- ● Rwanda: Known for its proactive measures, such as the National Cyber Security
- Authority (NCSA), Rwanda has kept DDoS incidents relatively low. In the first half
- of 2024, the country reported only 36 million attacks.
- ● Tanzania: With the establishment of its Computer Emergency Response Team
- (CERT) in 2020, Tanzania has reduced phishing and ransomware incidents by
- 35% and 20%, respectively.
IMPACT OF CYBERCRIME
The repercussions are severe, affecting sectors critical to economic stability:
● Kenya: The banking and telecommunications sectors, central to the country’s
GDP, have faced significant disruptions. Safaricom reported a two-hour outage in
April 2024 linked to a DDoS attack, costing millions in lost revenue.
● Mauritius: The financial services industry has suffered data breaches and
operational downtimes, undermining investor confidence.
RECOMMENDATIONS FOR ACTION
Enhanced Cybersecurity Policies:
Governments must update regulations to reflect evolving threats. Public-private
partnerships can also drive innovation in defence mechanisms.
Regional Collaboration:
Establishing an East African Cyber Defense Alliance could enable nations to
share threat intelligence and resources.
Investment in Education and Awareness:
Cyber hygiene training for individuals and businesses can help minimize
vulnerabilities, particularly against phishing attacks and social engineering
tactics.
Adoption of Advanced Technologies:
Leveraging tools like AI-driven threat detection can provide real-time responses
to attacks.
CONCLUSION
As cybercriminals grow bolder and more sophisticated, Kenya and Mauritius must
accelerate efforts to fortify their defences. “A regional approach that blends technology,
policy, and awareness is key to turning the tide against these threats,” Hamman
concluded.
The path forward is clear: a united East African front, coupled with robust internal
reforms, can transform the region from a target to a cybersecurity stronghold.
Technology
MTN Uganda Reports 29.6% Profit Rise to Shs 459.4bn in 2024
MTN Uganda’s revenue from mobile data and MoMo services jumped over 20% year-on-year, driven by growing demand for digital financial solutions and a strong focus on expanding MoMo’s reach.
: MTN Uganda’s profit climbs by 29.6% to Shs 459.4bn for 2024’s first nine months, driven by digital growth, fintech, and network expansion strategies.
MTN Uganda reported a 29.6% increase in profit after tax, reaching Shs 459.4 billion for the first nine months of the year, compared to Shs 354.5 billion during the same period in 2023.
This growth reflects the telecom giant’s strategic focus on expanding digital services and enhancing network coverage to capture more market share in Uganda’s competitive telecommunications sector.
CEO Cites Strategic Expansion and Digital Focus
Chief Executive Officer Sylvia Mulinge attributed the profit jump to effective cost management and a strong emphasis on digital transformation.
“Our increased investment in infrastructure and focus on digital financial services continue to yield positive results, as seen in this remarkable growth,” she stated during the earnings release.
Fintech and Data Services Lead Revenue Growth
Mobile data and MTN Mobile Money (MoMo) services played a significant role, as revenue from these segments has grown by over 20% year-on-year.
With Uganda’s demand for digital financial solutions rapidly increasing, MTN Uganda’s focus on expanding MoMo has led to a substantial boost in customer uptake, contributing to a large portion of this year’s growth.
Investments in Network Infrastructure Pay Off
MTN Uganda’s ongoing investments in 4G and 5G network infrastructure have also proven profitable.
In 2024, the company increased its capital expenditure to Shs 200 billion, up from Shs 160 billion in 2023, to meet the growing demand for faster and more reliable internet. “MTN Uganda has successfully captured the increased demand for reliable and faster internet,” said Henry Tumusiime, a telecom analyst based in Kampala. “Their proactive approach to enhancing data service capabilities has kept them ahead, especially as the economy becomes more digitised.”
Youth-Focused Campaigns Expand Subscriber Base
MTN’s early 2024 campaign aimed at youth — offering affordable data bundles and free educational content — attracted over 500,000 new users, expanding its subscriber base to 17 million, up from 16.5 million in 2023. This campaign has been instrumental in further driving revenue growth.
Outlook: Commitment to Quality and Digital Inclusion
Looking forward, MTN Uganda remains focused on delivering high-quality, affordable services to enhance digital inclusion. “As we approach year-end, our strategy remains anchored on delivering quality service, ensuring affordability, and growing digital inclusion,” Mulinge added.
MTN Uganda’s performance aligns with MTN Group’s broader strategy to connect Africa and strengthen digital finance solutions across the continent.
Technology
Skyleader 600 Launch in Tanzania: Boosting Local Aircraft Manufacturing
The Skyleader 600 marks a pivotal moment for Tanzania, not only in aviation but in its broader industrial aspirations.
With its maiden landing at Julius Nyerere International Airport, the aircraft stands as a symbol of Tanzania’s growing capacity to innovate, manufacture, and compete on the global stage.
Discover Tanzania’s aviation breakthrough with the Skyleader 600, the first locally manufactured ultralight aircraft, unveiled at TIMEXPO 2024 in Dar es Salaam
By Charles Wachira
In a groundbreaking achievement for Tanzania and Africa’s aviation sector, AIRPLANE Africa Limited (AAL), based in Morogoro, launched the Skyleader 600, marking the first ultralight aircraft manufactured in the country.
The official unveiling took place at TIMEXPO 2024 in October 2024, setting a new milestone for local manufacturing and economic potential.
The Skyleader 600: A Game-Changer in African Aviation Designed with business travelers in mind, the Skyleader 600 can carry two passengers, offering a cost-effective alternative for long-distance travel.
The aircraft is praised for its modern design, affordability, and low maintenance costs.
Powered by petrol fuel, it addresses the growing demand for accessible and efficient transportation across Tanzania and the wider African market.
AAL’s Director, David Grolig, proudly remarked at the launch, “This is a historic moment not just for AIRPLANE Africa Limited, but for Tanzania. We have built something that will change the way people travel in this country and beyond.”
His statement reflects the company’s larger vision to transform Tanzania into a key player in ultralight aircraft manufacturing in Africa.
From Morogoro to the Skies: AAL’s Journey The journey to the Skyleader 600 began in 2019, when AIRPLANE Africa Limited was established in Morogoro.
The company blended local Tanzanian expertise with Czech aviation technology, a country renowned for its ultralight aircraft production.
This strategic collaboration has fostered a new generation of Tanzanian aviation professionals, thanks to internships and training programs designed to enhance skills and create jobs.
“The partnership with Czech aviation experts was crucial,” said Grolig. “It’s a blend of global expertise and local ambition. We’re showing that when we work together, we can achieve remarkable things.”
This combination has allowed AAL to tailor the Skyleader 600 to meet the unique needs of Africa’s business and private aviation sectors.
TIMEXPO 2024: Showcasing Tanzanian Innovation The TIMEXPO 2024 trade fair in Dar es Salaam served as the launch platform for the Skyleader 600.
This event, which highlights Tanzanian manufacturing, drew attention from global exhibitors and dignitaries.
The Minister for Industry and Trade was in attendance, noting the significance of AAL’s achievement: “This is a symbol of what we can achieve when we invest in our local industries. The government is committed to supporting such initiatives as they create jobs, foster innovation, and help us become more self-reliant.”
The launch has bolstered Tanzania’s image as a country capable of innovation, especially in high-tech sectors like aviation.
The Skyleader 600 is expected to open new economic opportunities in tourism, pilot training, and aircraft maintenance services.
Government Support and Economic Impact The Tanzanian government’s collaboration with AIRPLANE Africa Limited and its European partners has been key to the success of the Skyleader 600.
Support from regulatory authorities and the provision of trade incentives reflect the government’s commitment to fostering local industries that reduce reliance on imports.
Grolig acknowledged the government’s role, stating, “We couldn’t have done this without their backing. The government’s support has been essential in moving from concept to reality.”
This partnership is a model for public-private collaboration, particularly in industries like aviation that require significant investment and expertise.
Economic Potential and Future Growth The Skyleader 600’s production is expected to create ripple effects across Tanzania’s economy, from aviation services to job creation.
It provides an affordable transportation solution, not only for Tanzania but also for neighboring African markets.
AAL has ambitious plans to commercially sell the Skyleader 600, with Grolig hinting at future developments: “This is just the start. We plan to expand production, develop new models, and make Tanzania a leader in ultralight aircraft manufacturing in Africa.”
A Vision for the Future The Skyleader 600 represents a turning point for Tanzania, not just in aviation but in its broader industrial ambitions.
As the aircraft begins operations after its maiden landing at Julius Nyerere International Airport, it symbolizes Tanzania’s potential to innovate, manufacture, and compete on the global stage.
In a world where aviation is dominated by Western and Asian manufacturers, Tanzania, through AIRPLANE Africa Limited, is making its mark with the Skyleader 600—an ultralight aircraft that carries the hopes of a nation into the skies. Keywords: Skyleader 600 launch Tanzania ultralight aircraft manufacturing in Africa AIRPLANE Africa Limited TIMEXPO 2024 aviation showcase Tanzanian aviation industry growth
Keywords:Skyleader 600 launch Tanzania:Ultralight aircraft manufacturing in Africa: AIRPLANE Africa Limited:TIMEXPO 2024 aviation showcase:Tanzanian aviation industry growth
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