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Jubilee & DTB Launch Flexible Health Insurance Payment Solution

With flexible payment options and instant digital access, Jubilee Health and DTB are creating a new model for health insurance in Kenya. This approach not only sets them apart in the local market but also shows how innovative digital solutions can drive inclusivity, moving Kenya closer to countries with higher insurance penetration rates.

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Njeri Jomo,CEO & Principal officer,Jubilee Health Insurance:The launch of "Lipa Polepole" marks progress in Kenya's insurance sector, setting a new standard for collaborative efforts to expand healthcare access across Africa.

: Jubilee Health and DTB introduce ‘Lipa Polepole’ for flexible, affordable health insurance payments in Kenya, making coverage accessible to more people.
    By Charles Wachira

In a move to boost healthcare accessibility in Kenya, Jubilee Health Insurance, in partnership with Diamond Trust Bank (DTB), October 28,introduced “Lipa Polepole” (Pay Slowly), a digital payment solution that allows customers to pay health insurance premiums in flexible installments.

 This new offering enables a larger segment of the Kenyan population to access essential health coverage without the barrier of upfront payments, addressing one of the biggest affordability challenges in Kenya’s health insurance landscape.

With a health insurance penetration rate hovering around 3%, Kenya trails significantly behind other African nations like South Africa, which has an insurance penetration rate exceeding 12%, and Namibia at approximately 8%. 

This low uptake in Kenya highlights a pressing need for more accessible, flexible, and affordable insurance solutions—needs that Jubilee’s “Lipa Polepole” directly addresses.

Meeting Demand for Flexibility in Digital Payments

For many Kenyans, the traditional model of paying an annual insurance premium in a single, large installment has long been financially prohibitive, especially for rural and lower-income households. 

Through “Lipa Polepole,” Jubilee Health Insurance and DTB are pioneering a pay-as-you-go model that allows customers to choose payment plans that suit their budgets and needs. 

This solution also sets Jubilee and DTB apart in the insurance sector, where most competitors still rely on fixed, rigid payment structures that do not account for cash-flow variations in households.

Jubilee Health Insurance’s CEO, Njeri Jomo, emphasizes the potential impact: 

“This innovation is a game-changer for the industry. We understand that today’s customers need flexibility, convenience, and affordability. Our solution delivers all of these, allowing them to get the coverage they need without the burden of upfront payments. This milestone reflects our commitment to making healthcare accessible to everyone, regardless of their financial situation.”

In comparison, most of Kenya’s digital payment solutions in insurance remain limited to premium reminders or basic mobile payments without installment flexibility. 

Unlike M-Pesa, which powers a wide range of digital payments in Kenya but is not integrated into any specific health insurance installment plan, “Lipa Polepole” offers an end-to-end solution with installment-based payments that adapt to users’ financial capacity.

Addressing Catastrophic Healthcare Costs with Seamless Digital Infrastructure

According to the Kenya Demographic and Health Survey (KDHS) 2022, around 20% of Kenyans are without any health insurance, while nearly 30% face catastrophic healthcare costs due to the burden of upfront medical expenses. 

These statistics underscore a significant gap in healthcare coverage and highlight the need for innovative insurance solutions like “Lipa Polepole” to relieve financial strain on individuals and families.

The integration with DTB also brings a smooth, reliable financial infrastructure to manage installment payments through a secure, user-friendly digital platform. 

DTB Group Chief Executive Nasim Devji highlighted the bank’s focus on accessibility and financial inclusion: 

“We are proud to collaborate with Jubilee Health Insurance on this transformative solution, which directly addresses the challenge of affordability in health insurance. We are committed to driving financial inclusion by offering flexible payment options that make it easier for more Kenyans to access essential healthcare services. This partnership allows us to leverage our financial expertise to provide solutions that reduce the financial burden on individuals and families, ensuring that health coverage is within reach for a larger portion of the population,” said Nasim

Real-Time Access to Health Insurance: A New Era in Kenya’s Health Sector

Beyond affordability, the “Lipa Polepole” solution leverages advanced technology for real-time approval, meaning customers can activate their health cover instantly through a digital platform without the paperwork or lengthy approval times that characterize traditional insurance processes.

 This instantaneous access is another layer of convenience that aligns with Kenya’s tech-savvy and mobile-first population.

By combining flexible payment options with instant digital access, Jubilee Health and DTB are establishing a new model for health insurance in Kenya. 

This approach not only stands out in the local insurance market but also demonstrates how innovative digital solutions can enhance inclusivity, positioning Kenya closer to countries with higher insurance penetration rates.

Ultimately, the launch of “Lipa Polepole” represents a forward step for Kenya’s insurance sector, potentially setting the standard for how financial and insurance providers can collaborate to bridge the gap in healthcare access across Africa.

Keywords:Jubilee Health Insurance:DTB Kenya:flexible insurance payments:health insurance Kenya:Lipa Polepole

Charles Wachira, Managing Editor of businessworld, has disproportionately worked as a foreign correspondent in Nairobi, Kenya. Formerly an East Africa correspondent with bloomberg, covering the business beat he has since been published by a legion of other authoritative global news platforms including Global Finance Magazine, Toward Freedom, Earth Island Journal, and Dialogue. earth and so on. He is also a co-author of, Success to Significance, a biography of pre-eminent global industrialist and renowned philanthropist Dr. Manu Chandaraia. He’s an alumnus of the University of Nairobi and Nairobi School.

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Ethiopia Attracts $53.5 Million in Q1 Investments, Creates 8,700 Jobs

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: Ethiopia attracts $53.5M in Q1 investments, creating 8,700 jobs. Growth driven
by reforms, with a focus on service and manufacturing sectors.

The Addis Ababa Investment Commission (AAIC) announced a promising start to the
2023/24 fiscal year, with 612 investors registering a combined capital of Birr 2.93 billion
($53.5 million) in the first quarter.

This reflects a 13% growth compared to the same period last year, signalling sustained
investor confidence despite economic challenges.

Speaking at a press briefing on November 30, AAIC’s Director of Communication,
Meseret Woldemariam, credited the growth to policy reforms and enhanced investor
facilitation.

“Our efforts to streamline investment processes and resolve bottlenecks are yielding
results. We remain committed to ensuring investors thrive in Addis Ababa,” she said.

SECTORIAL CONTRIBUTIONS

The majority of the newly licensed investors are in the service and manufacturing
sectors. The service sector includes hotels, tourism, and IT ventures, while the manufacturing
investments span electrical products, steel, wood, and textiles.

These investments have generated 8,707 jobs, comprising 770 permanent and 490
temporary positions created by newly licensed entities.

The AAIC has also initiated field monitoring visits to ensure operational readiness. “Our
team works closely with new investors to address challenges promptly, enabling faster
project rollout,” Meseret added.

CHALLENGES AND REFORMS

Investors continue to face hurdles such as foreign currency shortages and workspace
availability. However, the commission highlighted progress due to macroeconomic reforms,
particularly improving foreign currency access.

“We are actively collaborating with the Mayor’s office to address workspace issues
through professional support in rental solutions and operational guidance,” Meseret
explained.

Recent reforms in the National Bank of Ethiopia’s foreign exchange policy have also
been pivotal. In October, the central bank announced a 30% increase in forex allocation to priority sectors, a move welcomed by stakeholders.

EXPANSION PLANS AND PROJECTIONS

The AAIC aims to capitalise on the momentum, targeting Birr 15 billion ($274 million) in
investments by the end of the fiscal year. A new digital investment portal, launched in November, promises to reduce registration times by 40% and improve transparency.

“We are confident these initiatives will not only attract more investors but also deepen
the trust of existing ones,” Meseret concluded.

INVESTOR SENTIMENT

Prominent business leader Ahmed Yusuf, who recently launched a $3 million IT hub in
Addis Ababa, praised the commission’s efforts.

“The improvements in investor services and forex allocation are encouraging. We hope
to see more streamlined processes for licensing and operations,” he remarked.

As Ethiopia seeks to position itself as a regional investment hub, sustained efforts in
addressing investor concerns and enhancing infrastructure will be critical.

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Ethiopia Eyes December Debt Restructuring After IMF Review

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: Ethiopia’s December IMF review may unlock long-awaited debt restructuring,
crucial for economic reforms and stalled projects like the Koysha Hydroelectric
Dam.

Ethiopia’s much-anticipated debt restructuring prospects could gain clarity this
December, as the country awaits the second review under its four-year International
Monetary Fund (IMF) program.

The Extended Credit Facility (ECF), launched in August 2023, remains central to
Ethiopia’s economic reform and debt relief efforts.

Progress Toward Debt Treatment

Last week, Ethiopian authorities reached a staff-level agreement with the IMF tied to the
second review. A comprehensive report on this review is set for release in December, a month many stakeholders, including the National Bank of Ethiopia (NBE), view as pivotal for
advancing debt treatment plans.

“Debt restructuring stands at the centre of our reform agenda. With the report’s release,
we expect rescheduling talks to gain momentum,” said Habtamu Workneh, Director of
External Economic Analysis & International Relations at the NBE.

He added that discussions are focusing primarily on extending maturity dates for Ethiopia’s debts.

IMF Support and Engagements with Creditors

The IMF has provided Ethiopia with USD 2.5 billion under its current fiscal program,
offering critical support to the country’s macroeconomic stabilisation efforts.
In parallel, Ethiopian authorities have engaged with Eurobond holders and the Official
Creditors Committee (OCC).

A debt restructuring proposal was submitted to Eurobond holders in July 2024, following
key discussions in December 2023 and May 2024.

Additionally, a global investor update held on October 1, 2024, highlighted the nation’s
ongoing economic challenges and progress in creditor negotiations.

Shifting Debt Landscape

The government has reported improvements in its debt profile. Planning and Development Minister Fitsum Assefa (PhD) announced that Ethiopia had ceased relying on commercial loans and direct borrowing from the central bank.

She noted a significant drop in the external debt-to-GDP ratio to 13.7 per cent, though
the IMF’s Debt Sustainability Analysis, published in July 2024, pegged the ratio at 18
per cent as of June 2023.

External debt accounts for 45 per cent of Ethiopia’s total public and publicly guaranteed
debt, the report stated.

Financing Challenges Persist

Despite these reforms, Ethiopia’s financing challenges remain acute.
The government is seeking nearly USD 1 billion to complete the Koysha Hydroelectric
Dam project, which has stalled at two-thirds completion due to funding shortfalls.

The project is a critical component of Ethiopia’s development strategy, but its delays
underscore the broader fiscal pressures the country faces.

Expert Views on Economic Outlook

While Ethiopian officials are optimistic about the December review as a turning point,
analysts caution that real progress hinges on creditor consensus and the government’s
ability to implement reforms.

Critics have also raised concerns about inflated GDP growth figures, which they argue
may distort Ethiopia’s true debt sustainability.

Looking Ahead

The IMF review, coupled with Ethiopia’s active engagement with creditors, could mark a
a significant step forward in its quest for debt relief.

December will likely be a defining month for the country’s economic future, with broader
implications for its ability to attract investment and complete critical infrastructure
projects.

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KCB Group Surpasses Equity with US$ 342.31 Million Nine-Month Profit

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: KCB Group reports Sh44.5B ( US$ 342.31) nine-month profit, outpacing
Equity Bank. Learn about its 49% growth, challenges, and stock performance this
year.

KCB Group Plc has outperformed Equity Bank to cement its position as Kenya’s leading
lender, posting a net profit of Sh44.5 billion for the nine months ending September

This represents a 49% year-on-year growth, surpassing Equity Bank’s Sh37.5
billion profit during the same period.

Profit Growth Driven by Core Business Performance

The remarkable profit growth was fueled by higher earnings from both interest and non-
interest income streams. KCB’s diverse revenue base has been pivotal in maintaining
its dominance in the competitive banking sector.

Non-Performing Loans a Key Concern

Despite the impressive profit growth, KCB’s non-performing loan (NPL) ratio rose to
18.5%, compared to 16.5% last year. This increase highlights persistent challenges in
managing credit risk, with Chief Financial Officer Lawrence Kimathi acknowledging it as
a “pain point” for the bank.

KCB Stock Outshines Peers on NSE

KCB’s strong financial performance has translated into exceptional stock market results.
The bank’s stock has risen 78.8% year-to-date, making it the best-performing banking
stock on the Nairobi Securities Exchange (NSE).

Plans to Sell National Bank of Kenya

Earlier this year, KCB announced plans to sell its struggling subsidiary, National Bank of
Kenya (NBK), to Nigeria’s Access Bank. While Nigerian regulators have approved the
deal, it is still awaiting clearance from Kenya’s Central Bank. The sale aims to
streamline KCB’s operations and address losses at NBK.

CEO Paul Russo Optimistic About Year-End Performance

“The journey has not been without its hurdles, but our ability to walk alongside our
customers has driven our success,” said KCB CEO Paul Russo. He expressed

confidence in closing the year on a high note, leveraging improving economic conditions
across the region.

Key Figures at a Glance

● Net Profit: Sh44.5 billion (+49%)
● Non-Performing Loan Ratio: 18.5% (up from 16.5%)
● Stock Performance: +78.8% year-to-date

KCB’s strong performance underscores its resilience in navigating challenges and its
commitment to sustaining growth in Kenya’s banking sector.

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